Privacy Policy

Who we are

Kchido is a Telegram Mini App for pre-match pool betting. The wallet is USD. This policy explains what we collect when you use the Mini App, the landing page, or related support channels.

Information we collect

Account: verified mobile number (your account key), full name, address, date of birth, language, and Telegram identity when you open the Mini App.

Play and money: bets, pool picks, Cash and Bonus balances, Top-Up and PayOut requests, payment proofs you upload, and ledger entries for every movement.

Technical: Mini App session data from Telegram, device language, and basic request logs needed to keep the service secure.

How we use it

We use this information to create and secure your account, check you meet the legal betting age, run pools, process Top-Ups and PayOuts, send service messages, prevent fraud, and meet legal duties.

Guests may browse markets. Betting, wallet, Top-Up, PayOut, and redeem require a registered, age-checked account.

Who we share it with

Telegram hosts the Mini App. SMS one-time codes go through our verification provider. Crypto and cash rails go through our payment partners. Match results and scores come from our sports data provider. We do not sell your personal information.

We may share information if the law requires it, or to protect users and the platform from abuse.

How long we keep it

We keep account, bet, and ledger records while your account is open and for as long as we need them for settlement, disputes, security, and legal retention. Payment proofs are stored privately, not on the public banner CDN.

Your choices

You can switch English or Spanish in Profile. To ask about your data, correct details, or close an account, use Contact support in the app. Some records must stay for the ledger and legal reasons even after an account is closed.